キャンセル料はいつからかかりますか？
Cancellation Policy?
前日から以下のキャンセル料金が発生致します。
前日：宿泊料の20％
当日：宿泊料の80％
不泊：宿泊料の100％
Reservations can be cancelled without charge up to two days prior to check-in date. But after that, cancellation charge will be incurred as below subject to the cancellation date: One day prior to check-in date: 20% of room charge Check-in date: 80% of room charg No show: 100% of room charge
前日：宿泊料の20％
当日：宿泊料の80％
不泊：宿泊料の100％
Reservations can be cancelled without charge up to two days prior to check-in date. But after that, cancellation charge will be incurred as below subject to the cancellation date: One day prior to check-in date: 20% of room charge Check-in date: 80% of room charg No show: 100% of room charge
キャンセル待ちは出来ますか？
Can I wait for a cancellation?
キャンセル待ちは承っておりません。
No, we don’t prepare cancellation list.
No, we don’t prepare cancellation list.
子供料金はありますか？
Do you have discount to children?
子供料金はございません。
No, we don’t have such if he/she would use one bed. But if he/she is under 5 years old and would sleep with his/her parents in a same bed, we don’t charge his/her personal charge.
No, we don’t have such if he/she would use one bed. But if he/she is under 5 years old and would sleep with his/her parents in a same bed, we don’t charge his/her personal charge.
子供の添い寝は出来ますか？
Can I stay with my children?
小学生未満（未就学）のお子様に限り承っております。
Yes, of course. If you stay with your children under 5 years-old and would sleep with him/her in a same bed, we don’t charge his/her personal charge.
Yes, of course. If you stay with your children under 5 years-old and would sleep with him/her in a same bed, we don’t charge his/her personal charge.
チェックインの前にフロントで荷物を預かってもらえますか？
Baggage storage available before check-in?
チェックイン当日の午前中から承っております。
Yes, we could keep your baggage at front desk even before your check-in but check-in day only.
Yes, we could keep your baggage at front desk even before your check-in but check-in day only.
チェックアウトの後に荷物を預かってもらえますか？
Baggage storage available after check-out?
当日のお引取りに限り、フロントにてお荷物のお預かりいたします。
Yes, we could keep your baggage at front desk even after your check-out but check-out day only.
Yes, we could keep your baggage at front desk even after your check-out but check-out day only.
宿泊代金はいつ支払えばいいですか？
When should I pay for the room?
チェックイン時に前金で頂戴しております。
On or before your check-in
On or before your check-in
玄関は24時間出入りできますか？
Can I go out/come back the hotel 24hours?
門限はございません。
Yes, you could.
Yes, you could.
ランドリーサービスはありますか？
Laundry service available?
料金は品物により異なりますがフロントでお預かりしております。※日曜・祝日は定休とさせていただきます。
Yes, but with surcharge. Only business days.
Yes, but with surcharge. Only business days.
駐車場はありますか？
Do you have car parking lot?
駐車場のご用意はございません。お近くのコインパーキングをご利用くださいませ。
No, we don’t have parking lots. But you could use toll parking lots near the hotel.
No, we don’t have parking lots. But you could use toll parking lots near the hotel.
朝食はついていますか？
Breakfast included?
当ホテルは素泊まりのみのご利用となっております。
Not included.There are many restaurants you could enjoy breakfast near the hotel.
Not included.There are many restaurants you could enjoy breakfast near the hotel.
ベビーベッドはありますか？
Do you have baby bed?
申し訳ございませんが、ご用意がございません。
No, we don’t have baby bed. But we hope you could stay with your baby in the same bed at our hotel.
No, we don’t have baby bed. But we hope you could stay with your baby in the same bed at our hotel.
18歳未満の1名もしくは複数名での宿泊はできますか？
ご宿泊者様が 18 歳未満の方で、お一人様もしくは18歳未満同士のお客様でご宿泊される場合には、親権者様にご記入をいただいた 宿泊同意書が必要です。チェックイン時にご提出をお願い致します。
